iits Feedback Evaluation System
Turn Feedback Into Real Growth — Without Politics
Meet the iits Feedback Evaluation System (FES): a proven, human-first feedback process turned into a web application — built in one of Germany’s leading New Work tech companies and refined for over three years.
The result: feedback sessions that are respectful, actionable, and development-focused — independent from salary talks and free from hidden agendas.
Register now to be among the first companies to get access after our pilot phase.
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What Is FES?
FES is a web application that supports a structured feedback process end-to-end: collecting input via surveys and ad-hoc notes, preparing it professionally, and running a facilitated feedback session — including AI-assisted summarization.
How the Feedback Process Works (End-to-End)
1) Collect feedback — all year long
Any authenticated user can drop ad-hoc feedback anytime. It’s collected first — no noise, no pressure.
2) Organize sessions with a Kanban board
Feedback Managers plan and run sessions via a Kanban-style workflow — transparent, trackable, and easy to coordinate.
3) Curate a strong question catalog
Maintain proven questions in a catalog. Add custom questions anytime — and promote great new ones into the catalog when they consistently unlock excellent feedback.
4) Configure an annual survey per feedback receiver
Feedback Managers set up a survey for a feedback receiver. The receiver defines who should be asked — including external contacts (e.g., stakeholders of Product Owners or Scrum Masters).
Survey timeframe and reminder cadence are configurable — and: external feedback providers are never reminded.
5) Not anonymous for managers — anonymized for the session
Feedback Managers can see who gave what feedback (to request context when needed). During preparation it is anonymized, and in the session it is communicated anonymously.
This balances clarity with psychological safety.
6) AI summarizes raw feedback — humans ensure accuracy
After a survey closes, raw survey feedback and ad-hoc notes are summarized with AI (Homeport, GDPR-compliant). Then two Feedback Managers review and refine the summary against the raw data to prevent distortion.
7) Run a facilitated feedback session (6-eye principle)
The feedback session is conducted in a six-eye setting. Questions and anonymized feedback are shared clearly and respectfully.
Deeper conversations are documented directly at the relevant points — so insights don’t get lost.
8) Send the protocol — then delete the data
At the end, the protocol is sent to the receiver — and all collected data is deleted.
Maximum learning, minimal retention.
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How iits Uses FES
Capture ad-hoc feedback
When a work situation creates the need to give immediate feedback, it’s recorded in FES — fast, simple, and available anytime.
Run targeted annual feedback sessions
Once a year, every employee can receive a dedicated feedback conversation based on an individual survey.
Enable personal growth & development
Feedback sessions are designed to help people improve their behavior, collaboration, and impact — sustainably.
Built for New Work — Transferable to Classic Organizations
Our process emerged in a hierarchy-light New Work environment — but it can be adapted to more traditional models.
Many of us have experienced “islands” of appreciation inside large corporations (e.g., within development teams). FES helps teams and departments turn these islands into a repeatable growth factor — without forcing a culture that doesn’t fit.
Maximum Privacy. Minimal Tech Bloat.
Data stored only as long as necessary
Feedback data is retained only for the time it’s needed — and deleted after the session protocol is delivered.
GDPR-compliant AI summarization
The AI used (Homeport) is GDPR-compliant and supports the process by reducing repetition and making large feedback sets manageable.
No JavaScript / Node stack (except htmx)
FES deliberately avoids JavaScript- and Node-based web technologies — with the exception of htmx. Less complexity, fewer moving parts.
Who We Are — and What We Build For
FES is developed by iits-consulting — a team of 140+ experts in IT, product management, and AI research. We’ve delivered large-scale projects and built a culture where appreciation is not a slogan, but a practice.
We created the Feedback Evaluation System for companies, teams, and departments that want to grow from the inside out — with feedback that is structured, fair, and genuinely helpful.
Register Now — Get Early Access
After an internal pilot phase, we will open FES to other companies. Register now to be there from day one.
What you’ll get
- Early access information and rollout timing
- Updates on product readiness and onboarding
- A chance to shape the next improvements
Registration
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Prefer to talk first?
Want to evaluate fit for your org model (New Work or classic)? Let’s discuss the best way to get you started.
Built on Practice. Improved Continuously.
3+ years of real feedback sessions
We’ve been giving each other feedback at eye level for years — and we kept improving the process based on what actually works in day-to-day collaboration.
Behavior & impact — not personality
Our sessions focus on observable behavior and its impact in the workplace. Clear, supportive, and concrete.
Separated from compensation
Feedback stays developmental — not transactional. No salary negotiations, no “performance theatre”.